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Customer Is King, But Is He God?

Many times, we meet innocent souls forced to beg on the streets or we see homeless people being turned away when they enter a restaurant in a privileged location. We can also see in many businesses that have posted boards that say “The customer is king” and so on. The same restaurant that chases a homeless person because he accidentally enters welcomes those with money in their pocket and provides them with a comfortable place to sit and eat, etc.

What have we done with our natural environment? No other life forms on Earth behave towards each other in this way or we may not know if they do. The very fact that our planet’s natural resources are not available to many people in general is alarming. It is very disturbing to see the use of the word “Customer” everywhere. So many amenities / payment options / credits, etc., are provided by companies / banks, etc., for Clients who do not have the condition of having been born on our planet as humans. A great Tamil saint once sang: “To be born human is most venerable; the most terrible thing in the world is to be born poor and even more terrible is poverty in youth.”

The other aspect of our lives is our work. Creativity in general is being completely ignored. One may find that the management personnel of organizations act arrogantly knowing full well how powerful they are within the organization. Management in organizations makes biased decisions that favor themselves, these come to the benefit of knowledge workers or people who make things happen.

Human creativity is the reason why we can travel in cars, airplanes, send messages that are instantly transmitted to each other electronically, etc., but sadly, we see that the credit for developing these innovations goes to the founders of technology companies or owners. businesses that do these technology. Owners and other management personnel are mostly insensitive, are not actively interested in learning about processes and methods or the theory behind how such innovations work, or are not actively involved in developing such innovations.

Everything is done by knowledge workers, but unfortunately, we see them being laid off in the workplace to give way to arrogance and politics that dominate humanity and creativity.

If it is the case of a homeless person who is rejected in a restaurant or if the homeless person was born as a homeless stray animal, in which case they could have eaten food that is freely found on the planet, or if it is about rewarding to people with vested political and business interests rather than recognizing innovators or knowledge workers who help take human creativity to the next level, one thing is for sure. We need to give humanity back to human beings, not to clients and other people with political interests …

The author is an avid writer on many topics such as science, anti-poverty, IT. He has two master’s of science degrees for research degrees and has worked for many years in IT service companies around the world.